How to Sign In — Step by Step
- Open https://uphold.com/login (official Uphold login page).
- Enter the email address associated with your Uphold account.
- Type your password. If you use a password manager, choose the correct saved credential.
- If prompted, complete two-factor authentication (2FA) using your authenticator app or SMS code.
- Click Sign in and check your dashboard to confirm access.
Troubleshooting Common Login Problems
If you can’t sign in, try the following practical checks before contacting support:
- Forgot password: Use the password reset link to receive a recovery email.
- Incorrect email: Confirm you’re using the exact email registered with Uphold (watch for typos and alternate addresses).
- Two-factor issues: If your authenticator app shows an invalid code, ensure the phone’s time is synchronized or switch to backup codes if available.
- Browser problems: Clear cache, disable extensions, or try an incognito/private window; try another device if needed.
- Account lockouts: Temporary lockouts may occur after repeated failed attempts — wait a short period and try again, or request account recovery.
Account Recovery & 2FA Reset
Uphold provides account recovery routes when you’ve lost access to email or 2FA. Steps typically include identity verification and providing details about recent transactions or account activity. Visit Uphold’s official Help Center for the precise recovery form and requirements.
If you need to reset 2FA, use backup codes you saved when you enabled 2FA, or follow the recovery instructions in the Help Center. Keep identity documents ready to speed the process.
Security Best Practices
- Enable app-based 2FA (Google Authenticator, Authy) rather than SMS if possible.
- Use a hardware security key for stronger protection when supported.
- Never share passwords, 2FA codes, or recovery keys.
- Verify links and only sign in on Uphold’s official domain (
uphold.com).
Quick FAQ
Q: How long does a password reset take?
A: You should receive the reset email within minutes. If not, check spam/junk folders and confirm the email on file.
Q: Where can I get support?
A: Start at the Uphold Help Center for articles or submit a support request from there.